Whether worn alone or beneath a helmet, the form-fitting comfort of the Trill Beliefs Combat Hyperwarm Hydropull balaclava and the Trill Beliefs Therma-Fit keeps customers dry and retains heat. The flat seam design feels smooth against the head and provides complete facial protection that reaches below the neck line.
grey CAMO Reflective balaclava ski mask
We appreciate your order at Trill Beliefs!
We provide shipping services to customers located in the United States.
Shipping Durations
Standard Shipping: Orders generally dispatch within 1-6 business days.
Expedited Shipping: Orders normally dispatch within 1-2 business days.
Please be aware that delivery times may fluctuate during high-demand periods or due to unexpected events.Shipping Fees
Shipping fees are determined by the weight of your order and your shipping address. You can view the estimated shipping charges during the checkout process.Tracking Your Shipment
After your order has shipped, you will receive an email confirmation that includes a tracking number. This tracking number allows you to follow the progress of your shipment on the carrier’s website.International Shipping
Currently, we do not provide shipping to international destinations, as this varies by season.Lost or Stolen Packages
We cannot be held responsible for packages that are lost or stolen. Please ensure your shipping information is accurate within the tracking service provided.For any inquiries regarding our shipping policy, feel free to reach out to our customer support team at trillbeliefsroc585@gmail.com.
Return and refund policy
Thank you for choosing to shop with Trill Beliefs!
We hope you are satisfied with your purchase. However, we recognize that occasionally things may not turn out the way you hoped. Below is our return and refund policy:
Returns
Unworn and Unwashed Items:
You are allowed to return unworn and unwashed items within 5-7 business days from the date of purchase for a complete refund or exchange.To start a return:
Contact Us: Kindly reach out to our customer support team at trillbeliefsroc585@gmail.com to receive a return authorization number (RA#).
Package Your Return: Ensure the item(s) are carefully packaged with the original tags and packaging. Don’t forget to write the RA# on the package.
Ship Your Return: Send your return to the address below: [Your Return Address]
Proof of Purchase: Please include a copy of your original order confirmation or receipt with the return.
Refunds
After we receive your return and confirm its condition, we will initiate a refund to your original payment method. Please allow 2-7 business days for it to be processed.Damaged or Defective Items
If you receive an item that is damaged or defective, please contact our customer support team right away. We will facilitate a replacement or refund.Please note:
Sale Items: Items purchased on sale are considered final sale and cannot be returned or exchanged.
Shipping Costs: The original shipping charges are non-refundable. The customer is responsible for return shipping costs unless the return is due to our mistake.
Lost or Stolen Packages: We are not liable for packages that are lost or stolen. Please make sure you have sufficient shipping insurance.
We aim to provide top-notch customer service. If you have any inquiries or concerns, please feel free to reach out to us.
